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Truein helped H S Supply Chain Services manage staff sourcing from contractor agencies and site-level staff requirements.
About H S Supply Chain Services
H S Supply Chain Services is one of India’s fastest-growing companies in the supply chain management space. They provide innovative solutions to tackle the challenges faced by the logistics industry across 200+ locations in India.
The company was founded in 2015 and is headquartered in Chennai. They now manage and operate warehouses across all the states of India and have a large fleet of own and attached vehicles to ensure on-time delivery.
50+
Sites
1,500
Staff
India
Country
Supply Chain and Logistics/Contractual Staff
Industry
Initial Brief
What was required
H S Supply Chain Services has offices in multiple locations, and new sites are added from time to time.
They employ several contractual staff working on daily wages. The company faced several challenges when it came to attendance management.
Challenges
What we solved
- They had diverse attendance processes across their sites. Attendance registers, biometric machines, cards, etc., were used at different sites leading to mismanagement of attendance data and a lack of transparency.
- The contractual staff keeps changing frequently, and several new staff report to the sites daily. Onboarding new staff every day was a time-consuming process.
- Most of their staff are lower-skilled and uncomfortable using complex attendance solutions.
- Biometric or finger-based attendance capturing was not feasible, as many of their staff members have faded fingerprints due to manual labor.
- Controlling the number of staff procured from a contract agency was another challenge. Each agency can supply only a fixed number of staff that was agreed upon. There were several instances of agencies sending additional staff and billing for the same.
- The total number of staff and those required at each site keeps fluctuating daily as per the demand. Thus, staff procurement, tracking, and allotment was a task.
- They had staff working for them day and night, and managing their shifts and implementing policies around shifts was challenging.
Solution
How We created Opportunity
- Truein's automated and face recognition-based solution easily captures and tracks attendance. The system is accurate and helped avoid proxy attendance.
- Real-time centralized view enabled them to quickly check the number of staff, both site-wise and category-wise.
- Kiosks were installed at all the sites, and the staff could be onboarded or added instantly. This helped the staff to start working immediately as no time was spent waiting for the admin to onboard the staff.
- As Truein is face-recognition based, the staff can easily take attendance by showing their face on the kiosk app. They did not have to read any instructions or follow specific steps to mark attendance. Besides, faded fingerprints were also no longer an issue.
- The contractor-level limit feature helped to control the number of staff sourced from a contract agency. The contractor agencies could no longer send additional staff and bill for the same.
- The site-level limit feature helped manage staff supply at each site, which keeps fluctuating every day.
- Truein's auto-shift feature helped assign shifts automatically. Additionally, Truein offered customizable policies for late marks, overtime, etc.
Truein Rollout
How it Worked
Results
What was achieved in the end
- Truein’s automated and robust attendance system streamlined and simplified the attendance process. They now had a single solution at all their sites, which brought transparency.
- Easy onboarding of staff and improved shift planning with customizable policies around shifts improved staff productivity.
- With Truein's face recognition-based time and attendance system, the staff could easily mark attendance, which helped to stop attendance and revenue leakages.
- The contractor-level limit feature prevented contractor agencies from sending additional staff. This also helped plug revenue leakages.
- Centralized controls and site-level limit features helped manage the staff required at each site. This made the staff management process smooth.
- Truein helped generate detailed reports with automated calculations and policies, simplifying payroll processing.
Tracking and reconciling the records of our staff was a cumbersome process and was extremely error-prone. Once we implemented Truein, we could effortlessly get the attendance data of all our warehouses pan India right from our Bangalore Corporate Office. We can analyze various metrics like staff consistency and punctuality using Truein reports. Truein is extremely user-friendly.
Sobhana Rout
Assistant Manager-Control Tower HS Supply Chain and Logistics
Bring Transparency and Control.
